Thursday 13 July 2017

Khyber Pakhtunkhwa Government Reforms

Notified Public Services under the KPK Right to Public Services Act 2014

Service Information
The Provincial Government has so far notified the following 16 important public services under section 4 of the KPK RTS Act 2014. The time limit, the designated officers responsible for providing the services and appellate authority has been specified for each notified services.

Whereas any citizen who doesn't receive the notified service in stipulated time can file an appeal against the designated officer before the concerned appellate authority. However any citizen can file/apply to the RTS directly under section 24 if he/she doesn't receive service.
S. No
NAME OF SERVICE
GIVEN TIME LIMIT
DESIGNATED OFFICER
APPELLATE AUTHORITY
1
Registration of FIR/ Daily Diary
Instantly
S.H.O
District Police Officer
2
Issuance of Domicile Certificate
10 Days
Additional Deputy Commission/ AC (HQ)
Deputy Commissioner
3
Issuance of Fard (Land documents)
7 Days
Patwari
Deputy Commissioner
4
Death/ Birth Certificate
2 Days
Secretary Union Council
AD Local Govt
5
Approval of Building Plan (Residential)
30 Days
Assistant Municipal Officer
Chief Municipal Officer
6
OPD (Medical Services)
2 Hours
Medical Officer
MS/ DHO
Emergency ( Medical)
30 Minutes
Casualty Medical Officer
MS/ DHO
7
Issuance of Drug License
10 Days
Drug Inspector
DHO
8
a) Issuance of Driving License (Learner)
On the same Day
Director Transport in Peshawar & ADC/AC in other Districts
Secretary Transport
b) Issuance of fresh Driving License
On the same Day
Director Transport in Peshawar & ADC/AC in other Districts
Secretary Transport
c) Renewal of Driving License
On the same Day
Director Transport in Peshawar & ADC in other districts
Secretary Transport & Mass Transit
9
a) Processing of Arms license till sending for verification to police
07 Days
Deputy Commissioner
Concerned Commissioner
b) Verification of the Applicant
15 Days
District Police Officer
Regional Police Officer
c) Issuance Arms License
15 Days after verification
Deputy Commissioner
Concerned Commissioner
d) All Pakistan & Cartridge
10 Days
Deputy Secretary Admin
Home Department
Secretary Home Department
10
Release of Funds from Provincial Zakat Administration to District Zakat Committees
within 20 Days after approval of Provincial zakat council
Section Officer (ZBU)
Chairman Provincial Zakat Council KPK
Release of Funds from Provincial Zakat Committees to local Zakat Committees
within 20 Days after receipt of funds from District Zakat Office
Chairman Local Zakat Committee
Chairman District Zakat Committee
a) Grant of Jahez fund
within 20 Days after approval of Distt zakat Committee
Distt Zakat Officer

Chairman Distt Zakat Committee
b) Educational Scholarships (Mora, Technical &DeeniMadaris)
within 20 Days after approval of Distt zakat Committee
Distt Zakat Officer
Chairman Distt Zakat Committee
c) Issuance of Istehqaq Certificate (All the Musahiqeen-e-Zakat)
Within 10 Days of the receipt of application
Chairman Local Zakat Committee
Chairman District Zakat Committee
d) Disbursement of Zakat fund to the Mustahiqeen (Deserving)
Within 20 Days of the receipt of fund from District Zakat Committee
Chairman Local Zakat Committee
Chairman District Zakat Committee
11
Grant of Water connection
2 Weeks
(i) Zonal Manager
WSSP for Peshawar
(ii) Municipal officers in
urban Ares of other
Districts
(iii) SDO, PHED in Rural
Areas of other
Districts
(i) GM Operation, WSSP
Peshawar.
(ii) Chief Municipal Officer

(iii) XEN, PHED

12
Approval of Building plans (Commercial) Outside walled city of Peshawar
2 Months
Tehsil Municipal Administration (TMA)
Tehsil Municipal Officer (TMO)
13
Approval of Building plans (Commercial) intside walled city of Peshawar
1 Month
-do -
-do -
14
Supply of clean drinking water
As per Govt policy/priority (Phase Wise)
(i) Zonal Manager, WSSP
for Peshawar.
(ii) SDO, PHED in other
Districts.
(i) GM Operations WSSP
Peshawar.

(ii) SE,PHED
15
Disposal of Garbage/Solid waste
Within 36 hours
(i) Zonal Manager WSSP
for Peshawar.
(ii) Municipal officers in
urban area of other
Districts.
(i) GM Operations WSSP
Peshawar.

(ii) TMO

 16
a) Issuance of Wood Permit to entitled citizens for construction of house
60 Days
Divisional Forest officer Concerned
Conservator of Forest Concerned
b) Grant of trees for domestic use to resident right holders of Guzara Forest60 DaysDivisional Forest officer ConcernedConservator of Forest Concerned

1 comment:

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